Frequently Asked Questions

General Questions

What are the current opening hours?

Station U Hermannplatz, Grand Hostel Berlin Urban:

8am – 8pm, Monday – Saturday
9am – 8pm, Sunday & public holidays

 

Station U Möckernbrücke, Grand Hostel Berlin Classic:

8am – 8pm, Monday – Saturday
9am – 7pm, Sunday & public holidays

 

Station Kreuzberg, at the Jewish Museum:
*** this Test Station is currently closed ***

8am – 7pm, Monday – Saturday
10am – 6pm, Sunday & public holidays

 

Which test should I choose?

Whether an antigen rapid test or a PCR test is best suited for your individual needs depends on why you are choosing to get tested.

 

List of possible reasons for choosing an antigen rapid test:

  • I just want to be sure
  • I need my results within 20 minutes
  • I am visiting family members and don’t want to endanger them
  • I need to present a negative antigen test result to the nursing home housing my family members
  • I have returned from a high-risk area and want to shorten my mandatory self-isolation period after quarantining for at least five days
  • I want to travel to a region or country which requires antigen tests for entry

List of possible reasons for choosing a PCR test:

  • I want to travel to a region or country which requires PCR tests for entry
  • I have been explicitly mandated to present a PCR test to an institution or organisation
  • I prefer a PCR test for personal reasons

Will my ID number or passport number be included on my test result document?

Providing your ID card or passport number in the online registration form is optional. If you do provide it, it will be included in the document containing your test result. The report will also contain your first and last name, DOB and address.

Are the costs defrayed by my health insurance provider?

We cannot guarantee that the cost will be covered by your health insurance provider as tests are performed upon personal request. The cost per antigen rapid test is €24,99, VAT included. PCR tests cost €49.99, including VAT. The citizen test is free of cost (€0)

Where are you located?

Neukölln – located directly at U-Bahnhof Hermannplatz at Grand Hostel Berlin Urban, Sonnenallee 6, 12047 Berlin, ( Google Maps )

Kreuzberg – located at U-Bhf. Möckernbrücke at Grand Hostel Berlin Classic, Tempelhofer Ufer 14, 10963 Berlin ( Google Maps )

Kreuzberg – located in opposite of The Jewish Museum, Fromet-und-Moses-Mendelssohn-Platz 1, 10969 Berlin ( Google Maps )

Does the testing facility have its own parking lot?

Teststation Neukölln / Hermannplatz:
Directly opposite the test station there is a large Karstadt multi-storey car park, where you can park cheaply or you can park in the surrounding streets.

Teststation Kreuzberg / Möckernbrücke:
Here is no parking in front of the teststation at Tempelhofer Ufer 6. Please use nearby parking structures or public parking (without cost).

Teststation Kreuzberg / Jewish Museum:
Please use nearby parking structures or public parking (without cost) or use the bus #248.

Do the tests confirm an acute infection?

Yes, the tests we offer confirm an acute infection and can be used as confirmation for official organizations (in accordance with their respective requirements).

Personal questions

When and why should I get tested?

The best way to prevent transmission of COVID-19 is to protect yourself and others from infection. It is essential to observe hygiene etiquette rules and practice social distancing. Before interacting with others (e.g., at a family reunion or a meeting with friends, a visit in a hospital or in a nursing home or before returning to the office), or if you think you might have contracted the disease, a test for infection will provide additional safety.

 

If you want to shorten your quarantine period after having returned from a high-risk area, you can now (starting December 1, 2020) do so with an appropriate test. This has been agreed upon by federal and state (Länder) governments. (source: Berlin.de)

 

Additionally, due to the current situation, some countries require antigen tests or even PCR tests for entry. Information on when and how you need to get tested can be found on the website of the Foreign Office (Auswärtiges Amt) under ‘Sicher reisen’.

Do I have to be a resident of Berlin to get tested?

No, anyone can get tested regardless of residence. However, we do require a personal ID card for verification of your personal data

What happens if the test is positive?

Being infected carries the risk of spreading the disease to others. If your test result is positive, immediate quarantine and initiation of the measures defined by the Robert-Koch-Institute in collaboration with the local Health Authorities (Gesundheitsamt) are mandatory. Additionally you should do a PCR test after receiving a positive antigen rapid test result. If the test is positive, you will receive information on what to do next.

Because COVID-19 is a reportable disease under German law, we are obligated to notify the local Health Authorities and initiate further procedures. Your local Health Authorities’ contact information can be found here:https://tools.rki.de/PLZTool/

Can I use a negative test result to travel?

Corona regulations differ in different parts of the world. Generally, the respective country decides which kind of documentation is required. We recommend the Website of the Foreign Office (Auswärtiges Amt) for current and extensive information on testing and travel.

Is a negative result accepted as an official document if I return from a high-risk area? Can it reduce my quarantine period?

Yes, the German Ministry of Health has determined (Coronatests in Deutschland, Stand: 11.11.2020) that a negative PCR or antigen test can be required by the local Health Authorities upon arrival from a high-risk area. The result can be provided either as a hardcopy or as an electronic document. For further information see theWebsite of the German Ministry of Health.

Can I take a test if I have fever or other symptoms of disease?

Anyone can get tested at our facilities regardless of the presence or absence of symptoms. If you do have symptoms of disease, we ask you to pay particular attention to maintaining a safe distance to others and to following the hygiene etiquette rules, in order to protect others and our personnel. Please notify personnel of your symptoms when entering the facility and mention them to the person taking the swab, in order to allow us to take additional precautionary measures if necessary.

Questions about antigen rapid tests

Should I schedule a visit for the antigen rapid test?

Scheduling a visit is not necessary. We recommend advance registration and payment at berlin-schnell.coronatest.de to avoid having to wait. Fast lane access will be available in this case..

Can I get tested via antigen rapid test without pre-registration?

Yes, you can visit at any time. Please allow for 15 minutes for registration and sampling. During peak times, there may be a short wait.

How old do I have to get tested via antigen rapid test?

We accept persons of 14 years of age or older for tests. Juveniles under 16 years of age must be accompanied by their parents or legal guardians. Juveniles 16 years of age or older can independently register for the test and do not need to be accompanied to the testing facility but need to provide the parents’ or guardians’ written consent when taking the test.

What payment methods can I use?

In-person payment is possible in cash or with all common credit cards and EC cards (with a logo from Visa, V PAY, Mastercard, Maestro, American Express, Discover, Diners Club or Union Pay). We also accept NFC payments via Google and Apple Pay.

The online registration form also allows online payments such as Visa, Mastercard, EC, Maestro or Paypal.

How is the antigen test performed?

For the antigen rapid test, a sample is taken from the mucous membranes of the respiratory tracts. This is done by swabbing the throat and nasal passages. The sampling procedure is performed by our experienced staff quickly, thoroughly and with minimal discomfort. Within 20 minutes you will receive the result by email.

When and how will I be informed of the result of the antigen test?

After the sample has been taken, you can leave the testing facility. Within 20 minutes you will receive the result by email at the email address you have provided during the registration process.

How high are the sensitivity and specificity of your antigen tests?

The antigen rapid tests we use have a sensitivity of 99.9% and a specificity of 96.17%. This information will also be included in the document containing your test result.

What will my antigen test result look like?

Here, you can find an example of an antigen test result with all contained information: Muster Antigen-Testergebnis

Are the antigen tests officially approved?

Yes, all antigen rapid tests we use are listed as approved by the German Ministry for Therapeutics and Health Products (BfArM). For further Information about the listed products, see this page .

What is antigen testing?

Antigen tests detecting the protein structures of SARS-CoV-2 work similarly to pregnancy tests. A sample taken with a nose and throat swab is applied to the test strip. If the SARS-CoV-2 virus is detectable in the sample, the protein components of the virus react with the test strip, causing a change in color. Benefits of antigen tests include their comparatively low cost and the fast processing time (less than 30 minutes). The easy handling of point-of-care (PoC) antigen tests allows for testing outside of a laboratory, for instance in care facilities, medical facilities, or doctor’s offices without a diagnostic laboratory. Here, a PoC antigen tests can help to identify asymptomatic, possibly infectious persons and to limit the spread of the virus through suitable measures such as temporary self-isolation. (source: Bundesgesundheitsministerium)

Questions about my PCR test

How do gargle tests and swab tests differ?

There are two ways to take a Covid-19 sample.

The best-known method is the nose and throat swab. Here, a very thin wad of cotton wool, the swab, is used to take a sample at the back of the throat and then inserted into the nasal passages.

Gargling is a relatively new method. The World Health Organization WHO has equated it with the nose and throat swap in terms of accuracy. And in Vienna, this method has already become the standard. This method benefits from being simple, pain-free and more pleasant for the individuals getting tested.

Should I schedule a visit for the PCR test?

Scheduling a visit is not necessary. We recommend advance registration and payment at berlin-schnell.coronatest.de to avoid having to wait. Fast lane access will be available in this case..

What if the airline or country destination sets guidelines in terms of time?

Please mind that the results of the PCR testing take 24 up to 36 hours. If the airline or the destination country sets any guidelines in terms of time, please inform yourself what exact time matters for that (leaving the country/ entering the country/ arriving at final destination). Also please inform yourself on official websites and ask the airline about intermediate stops you might have.

How old do I have to be to get tested via PCR test?

We offer PCR gargle tests starting at 6 years of age. The PCR swab tests starting at 14 years of age. Children aged 6 to 15 must be accompanied to the test by their parents or legal guardians. To register your kids up to 16 years with their right birth year please contact our service team via email or at the place.

 

Juveniles 16 years of age or older can independently register for the test and do not need to be accompanied to the testing facility but need to provide the parents’ or guardians’ written consent when taking the test.

Why do you also use gargle tests?

We provide a gargle test for PCR testing. This is a less common method that we offer for a variety of reasons. Many people find gargling to be more pleasant than a nose and throat swab. Using this method, we can offer PCR testing to children ages 6 and above. In addition, the test procedure can be done entirely without direct contact with our staff.

 

This gargling method is now being recommended by the World Health Organization (WHO) as an alternative to the nose and throat swab. And in Vienna, this method has already become the standard. The Apotheken-Umschau reported on this.

 

Scientific background and more information:

 

Saliva from the pharynx and nose and throat swabs have achieved similar SARS-CoV-2 detection rates. As saliva can be easily collected, the use of saliva as an alternative sample type is being recommended as a means to detect SARS-CoV-2. (full study: Europe PMC)

 

An increase in testing methods beyond the commonly used nose and throat swab allows for a higher number of tested individuals and more effective monitoring of the spread of COVID-19. (full study: PubMed)

What payment methods can I use?

In-person payment is possible in cash or with all common credit cards and EC cards (with a logo from Visa, V PAY, Mastercard, Maestro, American Express, Discover, Diners Club or Union Pay). We also accept NFC payments via Google and Apple Pay.

The online registration form also allows online payments such as Visa, Mastercard, EC, Maestro or Paypal.

How is the PCR test performed?

You can choose between a gargle test and a swab test. The gargling is done with a saline solution for 20 seconds. The swab is taken from throat and nose. The sample is then sent to the lab and analyzed.

When and how will I receive my PCR test result?

After the testing process, the gargle sample is sent to a lab and analyzed. You will receive your result in 24 up to 36 hours as a PDF document at your email address. You can print it out by yourself if you want/ need to.

What will my PCR test result look like?

Here, you can find an example of a PCR test result with all contained information: Muster PCR-Testergebnis

 

The test result from the PCR swab test looks the same except of the mentioned testing method.

Are the PCR tests officially approved?

All of our PCR test results are certified in an officially recognized and licenced German laboratory by our laboratoryphysician.

Which date will be included on my test result?

Your test result will include date and time of both test implimentation and issuance of test result.

What is PCR testing?

PCR testing is a standard practice in virus diagnostics which can be partially automated. To do this, the samples have to be transported to the lab as quickly as possible. With the PCR method, the genetic material of the virus is multiplied to such an extent that it can be detected even if it is only present in small quantities. This procedure currently takes about four to five hours. Additionally, the transport to and preparation period in the lab as well as potential wait times because of high sample volume also take some time. (source: Bundesgesundheitsministerium)